Concerned Homeowners of Mesa Terrace Condo Assoc.: RE: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor

From: Scott Gordon via Mesaterracehoa <mesaterracehoa+scott_at_gordon.bz@gaggle.email>
Sent: Wednesday, April 26, 2023 2:54 PM
To: Zongfu Li <dr.zongfuli@gmail.com>; Mesaterracehoa <mesaterracehoa@gaggle.email>
Cc: admin transcendhoa.com <admin@transcendhoa.com>; Ticketing <ticketing@adminteam.xyz>; sales@canyonridgeproperties.com; scott@arizonapropertylaw.com
Subject: [Mesaterracehoa] RE: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor - 234

Zongfu, Scott Potter and Transcend:

There has been no response on this thread. We have not heard from Zongfu or his maintenance people to determine next steps to address the water issue and applicable damages.

Scott

Canyon Ridge Properties, LLC.

From: Scott Gordon
Sent: Friday, April 21, 2023 12:40 PM
To: Zongfu Li <dr.zongfuli@gmail.com>; Mesaterracehoa <mesaterracehoa@gaggle.email>
Cc: admin transcendhoa.com <admin@transcendhoa.com>; Ticketing <ticketing@adminteam.xyz>; sales@canyonridgeproperties.com; Scott Potter (scott@arizonapropertylaw.com) <scott@arizonapropertylaw.com>
Subject: RE: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor - 234

Homeowners:

This communication is meant for documentation purposes. Zongfu, along with Transcend Community Management and Scott Potter (HOA Counsel) have been notified about a water leak since Monday. CRP has not received any response from Transcend Community Management or Scott Potter on this matter.

Zongfu did respond the other day setting an appointment for 1P. Access was made available, and vendor never showed. Instead, vendor showed at 5PM, stated he was going to 2^nd floor unit to run some tests and never returned.

CRP continues to ask to coordinate a time versus just showing up unannounced so all parties can work together and minimize further damages and expenses.

Scott

Canyon Ridge Properties, LLC.

From: Scott Gordon
Sent: Thursday, April 20, 2023 4:59 PM
To: Zongfu Li <dr.zongfuli@gmail.com>
Cc: admin transcendhoa.com <admin@transcendhoa.com>; Ticketing <ticketing@adminteam.xyz>; sales@canyonridgeproperties.com; Scott Potter (scott@arizonapropertylaw.com) <scott@arizonapropertylaw.com>
Subject: RE: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor - 234

Zongfu

Understand you came to unit today and were upset when access was not available.

You did not reply letting me know to coordinate a time. If you want my office to call your maintenance person to coordinate no problem but we need to schedule you cannot just show up. Tenant works from home and this needs to be scheduled.

I already sent you the video to show the issue.

Please let me know how you wish to coordinate and happy to do so.

NOTE: Showing up and requiring access is not going to work.

Scott

From: Scott Gordon
Sent: Wednesday, April 19, 2023 6:22 PM
To: Zongfu Li <dr.zongfuli@gmail.com>
Cc: admin transcendhoa.com <admin@transcendhoa.com>; Ticketing <ticketing@adminteam.xyz>; sales@canyonridgeproperties.com; Scott Potter (scott@arizonapropertylaw.com) <scott@arizonapropertylaw.com>
Subject: RE: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor - 234

Zongfu

Again 2 sides to the story.

This issue was reported to you on Monday.

Your vendor did not come at 1P on Tuesday as was agreed to.

Your vendor came around 5P, spoke to the tenant and left it at he was going upstairs to run the shower. After 30 mins we heard nothing back from your vendor which is when I emailed yesterday.

So to be clear your vendor wants to come out again at 1PM on Thursday to do what? We already provided the video to you to show where the water is coming from (out the ceiling fan in bathroom).

Scott

Canyon Ridge Properties, LLC.

From: Zongfu Li <dr.zongfuli@gmail.com>
Sent: Wednesday, April 19, 2023 6:18 PM
To: Scott Gordon <scott@gordon.bz>
Cc: admin transcendhoa.com <admin@transcendhoa.com>; Ticketing <ticketing@adminteam.xyz>; sales@canyonridgeproperties.com
Subject: Re: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor - 234

My plumbing guy said he talked to your tenant yesterday afternoon, your tenant didn't want him to be in to see what the leak was, but scheduled 1pm tomorrow (Thursday) to come back to see what the problem is. Also we will have tenant at 234 available tomorrow afternoon.

Zongfu

On Wed, Apr 19, 2023 at 4:05 PM Zongfu Li <dr.zongfuli@gmail.com> wrote:

Please give me contact information of your tenant at 134, this will make it much easier to schedule through email. I will let the plumber to schedule a time with your tenant and 234 tenant directly without need of scheduling by us. Another plumber will stop by around 5pm this afternoon.

Thanks

Zongfu

On Wed, Apr 19, 2023 at 9:33 AM Scott Gordon <scott@gordon.bz> wrote:

Morning All

Checking in to see if we have any updates.

Scott

From: Scott Gordon
Sent: Tuesday, April 18, 2023 8:43 PM
To: Zongfu Li <dr.zongfuli@gmail.com>
Cc: admin transcendhoa.com <admin@transcendhoa.com>; Ticketing <ticketing@adminteam.xyz>; sales@canyonridgeproperties.com
Subject: RE: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor - 234

Zongfu:

Apparently, the plumber showed up around 5P stated he was going to run water and as of 5:50P he never came back.

Can you please provide an update on what is going on and next steps?

Scott

From: Scott Gordon
Sent: Tuesday, April 18, 2023 6:23 PM
To: Zongfu Li <dr.zongfuli@gmail.com>
Cc: admin transcendhoa.com <admin@transcendhoa.com>; Ticketing <ticketing@adminteam.xyz>; sales@canyonridgeproperties.com
Subject: RE: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor - 234

Zongfu:

Nobody showed between 1P and 1:30P from your end. Can you please advise status?

Scott

From: Scott Gordon
Sent: Tuesday, April 18, 2023 2:39 PM
To: Zongfu Li <dr.zongfuli@gmail.com>
Cc: admin transcendhoa.com <admin@transcendhoa.com>; Ticketing <ticketing@adminteam.xyz>; sales@canyonridgeproperties.com
Subject: RE: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor - 234

@All

I have confirmed CRP will provide access between 1P and 1:30P. At 1:30P access will no longer be available, but we can reschedule for another time if needed.

NOTE: At this moment it is not leaking. All water has come through the fan cover to date. Plumber is welcome to look in 134 but we are opening the ceiling if applicable until we have an agreement on how the drywall/paint is being repaired.

Please advise findings.

Thank you.

Scott

Canyon Ridge Properties, LLC.

From: Zongfu Li <dr.zongfuli@gmail.com>
Sent: Tuesday, April 18, 2023 1:49 PM
To: Scott Gordon <scott@gordon.bz>
Cc: admin transcendhoa.com <admin@transcendhoa.com>; Ticketing <ticketing@adminteam.xyz>; sales@canyonridgeproperties.com
Subject: Re: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor - 234

A plumber will be there to check on both units 234 and 134 at 1pm this afternoon. Can you please let me know if this time works for your tenant at 134?

Thanks

Zongfu

Sent from my iPhone

On Apr 17, 2023, at 10:26 PM, Zongfu Li <dr.zongfuli@gmail.com> wrote:

I will send a plumber tomorrow to check on this, let me know what time is your tenant available to let my plumber in unit 134?

Zongfu

On Mon, Apr 17, 2023 at 5:26 PM Scott Gordon <scott@gordon.bz> wrote:

NOTE: As of 5:15PM there has been no response from management.

Scott

Canyon Ridge Properties, LLC.

From: Scott Gordon
Sent: Monday, April 17, 2023 2:16 PM
To: admin transcendhoa.com <admin@transcendhoa.com>; dr.zongfuli@gmail.com
Cc: Ticketing <ticketing@adminteam.xyz>; sales@canyonridgeproperties.com
Subject: FW: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor - 234

@All

We have a water leak from 234 into 134 master bathroom again. Same issue as Sept 2022 it appears.

Video of leak from last night

https://efc.box.com/s/r40qqsiq30kd3id9aypkg9utzk30s2ac

Pls advise next steps.

Scott

Canyon Ridge Properties, LLC.