Concerned Homeowners of Mesa Terrace Condo Assoc.: FW: [Mesaterracehoa] RE: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor

From: Scott Gordon via Mesaterracehoa <mesaterracehoa+scott_at_gordon.bz@gaggle.email>
Sent: Monday, May 1, 2023 1:26 PM
To: mgross transcendhoa.com <mgross@transcendhoa.com>; kirsten transcendhoa.com <kirsten@transcendhoa.com>; kirsten@azpropertyexperts.com
Cc: Zongfu Li <dr.zongfuli@gmail.com>; Mesaterracehoa <mesaterracehoa@gaggle.email>; Ticketing <ticketing@adminteam.xyz>; sales@canyonridgeproperties.com; scott@arizonapropertylaw.com
Subject: [Mesaterracehoa] RE: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor - 234

Mr. Gross

Thank you for the legal information. Glad to hear Transcend Community Management is now taking an active role in assisting with water leaks.

CRP will await further communication on when a vendor is available and reply accordingly.

Thank you.

Scott

Canyon Ridge Properties, LLC.

From: mgross transcendhoa.com <mgross@transcendhoa.com>
Sent: Monday, May 1, 2023 1:21 PM
To: Scott Gordon <scott@gordon.bz>; kirsten transcendhoa.com <kirsten@transcendhoa.com>; kirsten@azpropertyexperts.com
Cc: Zongfu Li <dr.zongfuli@gmail.com>; Mesaterracehoa <mesaterracehoa@gaggle.email>; Ticketing <ticketing@adminteam.xyz>; sales@canyonridgeproperties.com; Scott Potter (scott@arizonapropertylaw.com) <scott@arizonapropertylaw.com>
Subject: RE: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor - 234

Mr. Gordon,

All HOA's can act in the best interest of the HOA to provide for the Health and Safety of the community. If there is a water leak that is ongoing and the parties do not resolve it, the HOA can issue a 48-hour notice by mail to the owner and by posting on the tenant's front door a notice informing them of the pending action.

If the parties do not comply with the request for entry, under the law and with proper notification the door lock can be forced in order to gain access to the unit and make repairs to whatever may be causing damage to the component parts of the building.

This is rare but is allowed and many condominiums have used this in the past to make repairs when owners cannot or will not coordinate with each other to make repairs. It is an expensive proposition for the owners, so I always suggest that the parties work together to stop active leaks and make repairs quickly.

You should make every effort to allow access to the unit, including informing the other owner of a wide range of days of times when someone will be available.

Thanks,

Mike

Michael Gross

Director of Community Management

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From: Scott Gordon <scott@gordon.bz>
Sent: Monday, May 1, 2023 11:09 AM
To: mgross transcendhoa.com <mgross@transcendhoa.com>; kirsten transcendhoa.com <kirsten@transcendhoa.com>; kirsten@azpropertyexperts.com
Cc: Zongfu Li <dr.zongfuli@gmail.com>; Mesaterracehoa <mesaterracehoa@gaggle.email>; Ticketing <ticketing@adminteam.xyz>; sales@canyonridgeproperties.com; Scott Potter (scott@arizonapropertylaw.com) <scott@arizonapropertylaw.com>
Subject: RE: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor - 234

Mr. Gross:

Just so we (CRP) understand your communication and the HOA's process.

The HOA has the authority to provide 48 hours notice to the TENANT and if access is not granted the HOA will force entry into the unit and the HOA will back bill all fees incurred. Are we understanding this correctly? How exactly will notice be provided? Will the Homeowner be provided notice as well?

CRP has been attempting to coordinate access for almost 2 weeks now. This must be coordinated with reasonable notice, not someone just showing up at the door and assuming someone is waiting to provide access.

Thank you.

Scott

Canyon Ridge Properties, LLC.

From: mgross transcendhoa.com <mgross@transcendhoa.com>
Sent: Monday, May 1, 2023 12:33 PM
To: Scott Gordon <scott@gordon.bz>; kirsten transcendhoa.com <kirsten@transcendhoa.com>; kirsten@azpropertyexperts.com
Cc: Zongfu Li <dr.zongfuli@gmail.com>; Mesaterracehoa <mesaterracehoa@gaggle.email>; Ticketing <ticketing@adminteam.xyz>; sales@canyonridgeproperties.com; Scott Potter (scott@arizonapropertylaw.com) <scott@arizonapropertylaw.com>; neal@ncdundas.com
Subject: RE: T20220915.0331 - MAINT: Master Bathroom - Water Leak from 2nd floor - 234

Mr. Zongfu Li,

Please attempt to contact Mr. Gordon or his staff about accessing unit 134 again. He appears to be ready to assist your team in gaining access to the unit so that repairs can be made. We are requesting that this issue be resolved immediately and without delay.

Mr. Gordon,

Please be flexible and let you tenant know that Mr. Li's team will need full, unfettered, and immediate access to the unit to conduct repairs.

All,

Failure to allow access in a timely manner may result in issuance of a 48-hour notice demanding your tenant allow access to the unit during business hours so that the repairs may be completed. Failure by either party to make repairs may result in the HOA conducting repairs and billing the responsible party(s). If forced access is required, then there may be additional charges for legal expenses and the expense to force the locks and replace any damage locks which can be caused when having to force open the unit.

All parties have been duly informed of their responsibilities in this situation. Please note, we will expect that the parties will have worked together to have repairs completed by Thursday, May 4^th, 2023. Please inform us when the work is completed.

Thanks,

Mike

Michael Gross

Director of Community Management